Wednesday, December 16, 2009

Oil change damaged my car. What are my options?

My 2001 Toyota Prius just came back from the dealership (it being a hybrid means that if you want reliable mechanical work done on it you pretty much have to deal with Toyota only) and I had a number of things that required expensive repairs. The dealership said that at least one of the repairs, for sure, was probably due to the place that I get my oil changes at, overfilled my oil on my last change. This resulted in oil ending up in the air intake manifold. That set me back around $250.





I was wondering what my legal options are? I have already paid the repairs (the biggest part being a replaced catalytic converter that was about $1800) since I had to have my car back immediately. Am I stuck eating the bill and just avoiding this oil change place (and all the other 10 minute lube job stands)?





What do you all think?Oil change damaged my car. What are my options?
Get the dealer to write a notice on your receipt that the oil was over filled and damage was caused. Go back to the boobs at 10 minute, explain and ask for payment, that's why they have expensive garage liability policies. If they refuse to pay, go to small claims court.Oil change damaged my car. What are my options?
I would call a lawyer and tell him everything..... then have him call the place that changed your oil.....
wait till you have to replace the batteries..... hybrids are a joke a feel good solution for tree huggers.
get a new car...seriously
I think that it will be almost impossible to prove that they overfilled it. Unless it says on your receipt that they put in lets say 5 quarts for example and you car only takes 4. then you may have a case. But if the receipt has the correct amount on it it is just the dealers word against the oil change. Most likely they will not admit if they did screw up and if you try to take them to court you will get crap out of it. I would check the receipt for the amount they stated to be put in. Then I would call or stop in and talk to the manager and see what he or she has to say. If they stand their ground and you really believe they messed up then don't ever go back. But don't discount all quick lubes. Just like anything else there are good ones and bad ones. You get a bad burger from McDonald's does that mean you will never go to another McDonald's any where. Not fair for the quick lube industry. Also dealers like to make quick lubes look bad whenever they can. They want you business so they will blame anything they can on the quick lube.
have the dealership put it in writing and have him to sign it,what happened to your car and take it and the receipt back to the so called mech. and see if he will reemburesse you for you have gotton your car fixed from their mistakes,and if refuses,take him to court.

No comments:

Post a Comment